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MUST READ: INNOVATIVE PAYMENT OPTIONS ON RADIAN ONLINE

MUST READ: INNOVATIVE PAYMENT OPTIONS ON RADIAN ONLINE
Online shopping is a modern convenience which is here to stay and growing day by day: it saves time, it can be done through your smartphone, plus, many online shops including Radian Online Zambia offer exclusive discounts and products not available in the traditional brick-and-mortar stores, to name a few of its merits.

Yet online shopping remains quite intimidating for the first-time online shoppers. It’s quite understandable because with this, you’re basically buying something from people you haven’t met with the apprehension on whether your order will be received by you or not. That's why there are people (especially in Zambia) who still haven’t fully embraced the idea of online shopping yet, as they still prefer some form of assurance through physical interaction of some sort.

If you fit in the above category, yet at the same time are one of those who want to embrace online shopping, then worry not! We at Radian Online Zambia, have come up with an innovative payment method that gives you the confidence and security which you require.

Radian Online Zambia now offers you a ‘Pay In-Store’ payment method whereby payments for orders placed on the online website can be done through selected Radian branches and Authorised agencies country-wide. Radian Branches and Authorised Agencies where these payments can be made are listed on Our Store Locator page.

The procedure for making such an In-Store payment for your online order is as below:
  1. On the Payment options page, select the payment option ‘Pay In-Store at my preferred Radian Branch / Authorised Agent’
  2. Click on ‘PLACE ORDER’. Once your order is successfully placed, proceed to the Radian Branch/Authorised Agent that you have nominated as your payment/delivery collection point and present your Order ID to the Branch Manager/Agent.
  3. Upon receipt of your payment by the branch manager/agent, you will be issued with an official till receipt as proof of your payment.
  4. Email / SMS / Whatsapp your Receipt Number through [email protected] or 0956391959 to notify us once you have done your payment.

Note: Your order will be considered cancelled if payment is not received at your chosen In-Store payment/collection point 48 hours after placement of your order. In-Store payments without an official till receipt will not be recognised. Kindly ask for your official till receipt.

We will confirm receipt of your In-Store payment by E-mail / SMS / Whatsapp to you.
It’s as easy as that.
Yet there’s more!

If instead, you gain confidence by having a bank deposit slip or a bank transfer order note in your hands for your online order, then you can opt for our ‘Bank Deposit/Bank Transfer’ payment option as an alternative.

The procedure for making a Bank Deposit/Bank transfer payment for your online order is as below:


  1.   On the Payment options page, select the payment option ‘Pay using Bank Deposit/Bank Transfer’
  2. Click on ‘PLACE ORDER’. Once your order is successfully placed, the Order ID assigned to your order will act as the payment reference when transferring/depositing into our bank account.
  3. Proceed to the bank (or using your bank website/app) and make your deposit/transfer for your order. Bank Deposit or Transfers to Radian Online have to be deposited/transferred into:
BANK NAME: BARCLAYS BANK ZAMBIA LTD
ACCOUNT NAME: RADIAN LOGISTICS AND WAREHOUSING LIMITED
ACCOUNT NUMBER: 0000001441074
BRANCH: LUSAKA CORPORATE SERVICE CENTRE
SORT CODE (IN CASE OF BANK TRANSFER): 020016
SWIFT CODE: BARCZMLX

Note: Your order will remain pending until the funds have cleared into our account. Your order will be considered cancelled if payment is not received into the Radian Online account within 48 hours after placement of your order.

We will confirm receipt of your deposit/transfer by E-mail/SMS/Whatsapp to you.

If you wish to deposit/transfer into one of our alternative bank accounts (due to unavailability of Barclays Bank services in your area as an example), then Contact Us, and we will assist you with an alternative, more accessible bank account to deposit into.

Ironically, until you’ve made your first successful online purchase, you will always remain doubtful. You may wish to use the above payment methods (which gives you that physical interaction to put your mind at ease) any time you like. However, for those of you who have tried and tested our shopping website and have come to understand that Radian Online Zambia is a Genuine, Safe and Secure shopping platform which offers you far more in terms of product choice, quality brands, and exclusive deals and promos than what is offered through our traditional Radian Stores branches in the different towns country-wide, then feel free to use our secure Bank Debit/Credit card payment option using the procedure below:


  1. On the payment options page, select ‘Pay Securely using debit/credit card supported by CyberSource’ and click on CONTINUE.
  2. Enter you card details on the secure bank page you are redirected to. Radian Online accepts both Visa and MasterCard debit/credit cards. Unsure about which card details go where? Then have a look at the infographic below




  3. Once you have input your card details, click ‘Pay’

It’s as simple as that!

Radian Online also offers and accepts Radian Online Gift Card Vouchers. So the next time you intend to surprise your loved ones, think Radian Online Gift Vouchers. Feel free to Contact Us or Visit our Frequently Asked Questions page for more information.
We look forward to fulfilling your orders in the shortest possible time. Happy Shopping! J



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